How Unilever transformed factory leadership with targeted training
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Unilever partnered with Tack TMI to develop a factory leadership training programme, delivered in multiple languages and tailored to local needs. This approach enabled frontline managers to strengthen their leadership skills, improve team collaboration, and drive productivity.
Client: Unilever
Unilever is one of the world’s largest consumer goods companies, offering a diverse range of products across food, personal care, and household cleaning. With brands like Knorr, Dove, and Domestos, the company operates in 190 countries and employs over 128,000 people.
Overview
- A leadership development initiative specifically designed for frontline managers in Unilever’s factories.
- Training delivered locally in multiple languages to improve accessibility and engagement.
- A variety of practical tools and assessments used to measure leadership growth, operational efficiency, and skill retention.
Veronica Luna, Global Learning and Development Lead for Supply Chain, Unilever
I really enjoyed working with the professional team at Tack TMI. Its large global network of training facilitators, paired with co-ordination and project management, has been well received. We have had a lot of positive feedback from the factories who have undertaken training.
The Challenge
Factory frontline managers play a pivotal role in motivating teams and ensuring production efficiency. However, they also face significant challenges, such as balancing operational demands, optimising performance, and overseeing training needs. In order to support them, Unilever needed a structured programme that would empower managers with the skills to turn strategic objectives into measurable factory-level improvements.
The Solution
To address this, Tack TMI developed a Factory Leadership Programme designed to strengthen frontline managers’ leadership and collaboration skills. With pre- and post-training assessments in place, the programme ensured measurable business impact. Moreover, by leveraging Tack TMI’s extensive network of expert facilitators, the training was not only accessible but also cost-effective. Ultimately, the approach enabled each factory location to receive tailored training that met its specific needs.
Explore the full Unilever case study
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