News & Insights

In many companies the Training Department or the Sales Management team are under pressure to prove the value and effectiveness of their sales training programmes, but many do not know where to start.

Leading remote teams presents challenges, however for leaders there is a new challenge developing; how to lead hybrid teams, with part of the team working from home and some in the workplace. Here we cover our best tips for leading hybrid teams.

The Covid-19 pandemic has forced sales leaders to completely rethink how they operate, in an attempt to overcome new challenges in strategic, thoughtful ways. For sales leaders determining how to do this in the coming year, these four suggestions can guide your decisions and inspire a forward-thinking approach.

The Covid-19 pandemic has made companies think again about their long-term strategy, with many being forced to restructure or shut-down while the country bounces back from a year of lockdowns and social distancing. Customer service is also changing – read how in this article.

To mark world book day, Tack TMI’s Managing Director Nick Washington-Jones recommends his top three leadership books that every leader should read

The long-term growth and overall success of your business depends can often depend heavily on your customer engagement strategies. Find out why customer engagement can be your secret weapon to beat the competition in this article.

Virtual presentations and meetings are here to stay, so how can you ensure you are engaging your audience and that your message is being remembered and acted upon? Read our 7 Tips for engaging virtual presentations.

When hiring a new sales rep it’s important to give them the best chance to succeed to ensure they stay and thrive within your organisation. Here we detail where sales onboarding often goes wrong and how it can be improved.

Can you afford to lose 96% of your customers? Of course not. Find out how to improve your customer service skills and avoid giving your customer a reason to switch.

Successful business leaders are able to draw on their communication skills to improve relationships with both customers and key stakeholders. So, how can you improve your communication skills and become a more successful leader?